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Refund Policy

If you are unhappy with the piece, we will only issue you a store credit in form of a Gift Card which can be used within a year on our website.

We will happily accept returns within 10 days of receipt of package, of items that do not fit correctly and exchange them for the correct size depending on availability.

We are unable to exchange or refund used, laundered or customer damaged goods.

Please place the unused, unwashed, resalable items with original tags in a secure and waterproof postal bag. The cost of delivery for returns is not refundable, but we will gladly cover the cost of delivering replacement items to you if it's within India. Unfortunately, we cannot offer the same terms to international customers and shipping charges would apply.

Please ship the return items to: Boon Kids , College Road , Near Vimala Giri School, Kothamangalam, Ernakulam , Kerala , Pin : 686691

Please allow up to 3 working days for exchanges/refunds to be processed once we receive them. We will keep you updated on the status of your exchange/refund.

Images on the website are clicked with lighting effect due to which sometimes the colour of actual product may vary from the image taken. 

Missing Parcels

Make sure you fill in your correct address when ordering from us. We cannot accept responsibility for the wrong address being used with an order. Email us if your ordered items do not arrive and we'll get in touch with our courier company to track down the package. It is safer if you can have your items delivered when you are present, so provide a secure daytime delivery address where possible.

Cancel the order?

Once an order is place it can be cancelled until the order is dispatched. Please whats app on +91 9497307747 or email us on boonkidsonline@gmail.com to cancel your order. 

If the order is shipped, we can not cancel the order.